Overall Experience Reviews For Sport Clips Haircuts of Westminster - Orchard Park Place

2 rating

People who leave 1 stars are just mean people sometimes. I hope the owner takes this and works with the team. I down loaded the app and never got the text I requested so I knew when it was my turn. I called and she said I was next up. I said I would be right down in 20 minutes. When I got there, she put me at the bottom of the list and said you won’t really be at the bottom, we will get to you next. They took 4 more customers before me and after 15 minutes I told her I was upset and left. You need a manager who knows how to take care of customers.

1 rating

Got checked in and the flatscreen monitor said 5 minutes. So I decided that I could wait 5 ten minutes and still get my haircut with time to spare before going to dinner with my family. Kept waiting and waiting watched a whole Colorado Rockies game (the shortened half hour game on tv) and still no word on when I would be seen. Not once during the 35 minutes I was waiting did anyone who work there say anything about when I would be seen or why the approximate time was at least 30 minutes off. I walked out because I no longer had time for a haircut. I can understand estimated times before off by 10 to 15 minutes but 30+ minutes is ridiculous, and not having an employee say anything about the wait time to me during the whole time is equally ridiculous. Not sure I will go back there, and definitely won't wait if there is any wait time because the approximate wait times are a complete joke.

5 rating

First time there and everyone was professional and friendly, my last haircut place would do a different haircut every time I went, first time here and they did it perfect with a free MVP treatment for my first time, hot towel, shampoo and massage treatment! Awesome staff and Awsome service!!!

Rated 2.3 out of 5.0 based on 4 Client reviews

2
Scott S. | March 31, 2019 Overall Experience

"People who leave 1 stars are just mean people sometimes. I hope the owner takes this and works with"

1
Peter K. | July 31, 2018 Overall Experience

"Got checked in and the flatscreen monitor said 5 minutes. So I decided that I could wait 5 ten minu"

5
Drew M. | May 19, 2018 Overall Experience

"First time there and everyone was professional and friendly, my last haircut place would do a differ"

1
B K. | May 2, 2018 Overall Experience

"Been by here 3 times wait is always over 45-50 mins."